Return & Exchange Policy

Customer satisfaction is our priority. If you are not satisfied with your purchase, we’re here to help.
7-Day Return & Exchange: 
 . Customers can request a return or exchange within 7 days of receiving the order.
 . Eligible Reasons for Return/Exchange 
 . You can request a return or exchange if:
 . The product arrives damaged or broken
 . You received the wrong item
 . You are not satisfied with the product
Return Conditions:
 . Product should be returned in its original packaging (if possible).
 . Used or heavily damaged products due to customer misuse may not be eligible.
Refund Process: 
 . Once the returned item is received and inspected, the refund will be processed.
 . Refunds may take 5–7 working days depending on the payment method.
Exchange Process:
 . Exchanges are processed after approval of the return request.
 . Customers may contact us through Instagram or WhatsApp for quick assistance.
Contact Us:
 . For returns, exchanges, or delivery concerns, contact us through:
 . Instagram: TheOlnim
 . WhatsApp: +923